Frequently Asked Questions

No, you can order 1 shirt or thousands of shirts.

Our office is open Monday-Friday 8:00am – 5:00pm Pacific Standard Time.

Yes. We offer only the highest quality garments to print and embroider your custom products. If your products are damaged, misprinted, or differ from what you created at IZADESIGN.COM, then we will replace or credit you for those item(s). Our Guarantee

Re-orders can be placed directly from your Order History section in Your Account online. Just find your order and click on ‘re-order’ to start.

You can get a price quote after you have entered your sizes in your cart. The price per garment will be displayed.

We accept Visa, Mastercard, Discover, and American Express for our online purchases. We also accept purchase orders from schools and businesses as well as checks and or money orders.

Yes, but you must call or email us with your details to start your order. We will offer online ordering for embroidery and tackle twill in the coming months.

No refunds or cancellations will be granted once IZA Design Inc. begins your order. However, if your order status shows as 'Pending' ,then you can cancel by calling 1-888-492-8337.

Yes, we can use your design. You can submit your design(s) via email to iza@izadesign.com. An IZA artist will rework your design and email you a proof. Please note that we can only use your own original design and not a design from another person or company.

Most of our designs are complex and require an artist to manipulate the text. Once your order is placed, an artist will email you a proof showing your specific text and color changes for approval.

Yes, a design proof showing your specific text and color changes will be emailed to you prior to starting your order.

You can email your class names / roster to iza@izadesign.com. Please make sure all names are spelled correctly. IZA is not responsible for any misspelled names or words. (file formats accepted: html, doc, txt, rtf)

You can enter your team names and numbers online. After you have added your garment(s) and sizes to your order, you can click on ‘Add individual Names/Numbers’ to enter your names and numbers.

Yes, you can order multiple garment styles and colors on the same order using the same design. You can also preview each design on each of the different garment colors. Please note that an additional ‘design re-size fee’ may apply if your placed design needs re-sizing on smaller garment styles.

Unfortunately, we do not send out samples, but we do allow you to place an order for 1 garment at an affordable price. We recommend observing the size charts supplied for every garment to ensure you order the proper sizes.

Yes, if you select ‘Check by Mail’ for your payment method, then you can mail in your check with your order. Once your check is received, we will process your order.

Yes, we will accept Purchase Orders from schools or government agencies. After placing your order, please fax, email or mail us a copy of your Purchase Order showing your PO# for verification. We do not accept purchase requisitions.

You can get a price quote after you have entered your sizes in your cart. The price per garment style will be displayed.

We accept Visa, Mastercard, Discover, and American Express for our online purchases. We also accept purchase orders from schools and businesses as well as checks and or money orders.

Your order will be shipped within 10 working days or less after receipt of all signed forms and payment. If you pay with a credit card, then you will be given a delivery date when you place your order. All orders are shipped UPS.

Yes, we offer faster delivery options. Additional fees will apply. Please call 1-888-492-8337 for more details. All orders are shipped UPS.

Shipping is FREE if your order is over $75. If less than $75 refer to your online order form for shipping calculations. All orders are shipped UPS.